DEBT AND DEBT COLLECTORS FAQ

Editor Debt-Credit Consolidation July 13, 2024

DEBT AND DEBT COLLECTORS

 

If you use credit cards, owe money on a personal loan, or are paying on a home mortgage, you are a “debtor.” As a debtor you are expected to meet the terms of your contract and make your payments on time. If you fall behind in repaying your creditors, or an error is made on your account, your creditor may turn your account over to a “debt collector.”

 

FALLACIES

 

Fallacies regarding debts and debt collectors or collection agencies are:

 

u  That creditors are unable to or are forbidden by law from turning accounts over to a collection agency. This is simply not true. Debts arising out of virtually all transactions can and could be turned over to collection agencies for collection efforts.

 

u  That if a person is making any effort at paying a debt, it cannot be turned over to a collection agency nor can a lawsuit be filed. Again, this is not true. A creditor is entitled to be paid according to the terms of the contract and has every right to resort to collection agencies or lawsuits in order to collect, if necessary.

 

u  That the creditor must comply with the Federal Fair Debt Collection Practices Act in collecting their accounts. The Act does not apply to the creditor or employees of creditors in collecting their own debts in their own names; the act only applies to third party collectors such as collection agencies and attorneys who collect debts on a regular basis.

 

federal fair debt collection practices act

 

If your delinquent account has been turned over to a third party collector, the Federal Fair Debt Collection Practices Act requires that debt collectors treat you fairly by prohibiting certain methods of debt collection. The act is designed to curtail unfair, abusive, or outrageous practices and tactics by third party collectors. It does not forbid collection contacts or collection efforts nor curtail legitimate activities.

 

HOW MAY A DEBT COLLECTOR CONTACT YOU?

 

A collector may contact you in person, by mail, telephone, telegram, or FAX. However, a debt collector may not contact you at unreasonable times or places, such as before 8 a.m. or after 9 p.m., unless you agree. A debt collector also may not contact you at work if the collector knows that your employer disapproves.

 

CAN YOU STOP A DEBT COLLECTOR FROM CONTACTING YOU?

 

You may stop a collector from contacting you by writing a letter to the collection agency telling them to stop. Once the agency receives your letter, they may not contact you again except to say there will be no further contact or to indicate that a certain specific action is about to take place.

 

MAY A DEBT COLLECTOR CONTACT ANYONE OTHER THAN YOU CONCERNING YOUR DEBT?

 

If you have an attorney, the debt collector may not contact any person other than your attorney unless there is no response from the attorney within a reasonable time. If you do not have an attorney, a collector may contact other people, but only to find out where you live and work. Collectors usually are prohibited from contacting such permissible third parties more than once. In most cases, the collector is not permitted to tell anyone other than you and your attorney that you owe money.

 

WHAT INFORMATION IS THE DEBT COLLECTOR REQUIRED TO TELL YOU ABOUT THE DEBT?

 

Within five days after you are first contacted, the collector must send you a written notice telling you the amount of money you owe; the name of the creditor to whom you owe the money; and what action to take if you believe you do not owe the money.

 

WHAT IF I DON’T OWE THE DEBT?

 

If you dispute the debt in writing within thirty days of the initial contact, collection activities must cease until the debt is versified.